Best Hangover Delivery Food In Seoul

Written by Marie for Shuttle

The painful morning after the crazy night before…no way you are getting out of bed to make food! Now with Shuttle, you don’t have to anymore, because we are ready and waiting to deliver a hangover cure right to your doorstep. From greasy fast food to traditional Korean hangover dish. Below is an overview of some of the best dishes to order from Shuttle that will cure your hangover and help you start your day.

Shinyongsan Gamjatang (Yongsan)

Gamjatang is the ultimate Korean hangover soup, it is somethings Koreans swear by. This spicy pork back bone soup is filled with all kinds of vegetables like dried cabbage, mushrooms and sesame leaves. The Shinyongsan Gamjatang sells big portions for 2, 3 or 4 people. See full menu here.

Halal Guys (Gangnam)

Meat and foods high in protein help your body to deal with a hangover. So ordering from the Halal Guys in Gangnam is the perfect remedy to cure your body. The notorious New York-styled American Halal dishes feature unique flavours in their sandwiches and platters. The best dish is the combo chicken & gyro platter with a side of fries. Don’t forget to ask for their signature white sauce. See full menu here.

Puro Juice (Daechi)

Fruits like banana, blueberries, watermelon, oranges and tomato are the ultimate hangover cures. Have them mixed together in a smoothie and gone is the hangover. Puro Juice even sells special hangover remedy juices like the super kale. Other yummy juices include are anti-oxidant, anti-aging, are good for eyesight and digestion. See full menu here.

Pizza School

Fight a hangover with some proper greasy fast food from Pizza School. This delivery pizza restaurant can be found all over Seoul and is like an institution in the pizza food scene. Their wide range of options include cheese pizza, Ddukgalbi pizza, Napoli Pizza, Gorgonzola and many more. See full menu here.

Hosigi Chicken

Hosigi Chicken both satisfies your appetite and wallet. The fresh crispy chicken is in very high demand all around Seoul. The chicken restaurant offers chichen sets for 1 person or more and can include boneless chicken, drumstick & wings and noodles. For the brave ones there is the ddang-cho fiery hot chicken sets. See full menu here.

Quynh (Itaewon)

A modern looking Vietnamese restaurant on the main street of Itaewon. The yummy rice noodle soups served in Quynh will make you feel better instantly. Make sure to try the Pho Chin or Pho Tai Lan, both made with fresh noodles. Not a fan of soups? Then the stir-fried morning glory or deep-fried spring rolls are the way to go. See full menu here.

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Are you trying to stay healthy but don’t always have the energy to cook? Have you tried any of the restaurants mentioned above? Do you know of any other restaurants that should be added to the list? Let us know in the comment section below.

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Have you tried out ordering from our App? For new customers you can get your first delivery free (4,000 won value). Just use our promo code once you have downloaded the App. So sign up and enjoy more convenience.

Best Delivery Food For Big Families Or Groups

Written by Marie for Shuttle

Don’t have time to whip up dinner for your big family every evening? Delivery is the way to go! We are not talking about the standard fast food fried chicken or pizza, but a healthier and more refined list of options. Shuttle offers the most diverse array of delivery options available.  You can get just about anything delivered from dim sum to tacos. With classic sharing platters like bbq, sushi and jjimdak, even the fussiest eaters will find something that suits their taste. Here is our list of the best places to order delivery food from for big groups or families. Let the feast begin!

Linus BBQ (Itaewon)

Over the years Linus has become one of the most well known restaurants in Itaewon. Their Southern style meat and barbecue dishes have become a big trend in the neighbourhood and beyond. The sharing dish to order is the Linus’ Fours which include a hole smoked chicken, 1/2 Baby Back Rib, Brisket (180g), 2 Texas Hot Guts (sausages), 12 slider buns, white sauce, a choice of 4 sides. See full menu here.

Yeolbong Jjimdak (Gangnam)

Jjimdak is a very well known Korean dish from Andong that is perfect for big groups. The Jjimdak is a chicken based dish, which is served with glass noodles, potatoes and loads of other veggies. Two different preparation methods are available, chicken steamed in soy sauce or spicy sauce. Dumplings, rice ball and Naldubab can be ordered as side dishes. See full menu here.

Amazing Thai (Gangnam)

The yummy food from Amazing Thai in Gangnam will leave you thunderstruck. There are not enough words to describe all the amazing dishes this Thai restaurant serves, including a wide array of soup, salads, noodles, curries and of course not to mention the Pad Thai! Don’t miss out on a great family night with delivery food from Amazing Thai. See full menu here.

Hello India (Mapo)

This is as authentic as you can find in Seoul. The owner and chefs are Indian, together they created a menu with authentic tandoori barbeques and curries. The dishes are made one at a time with the freshest ingredients. Vegetarian and non spicy (or super spicy) options are also available. See full menu here.

Southside Parlor (Itaewon)

Not only is Southside Parlor an amazing cocktail bar, it also serves original southern food. The best dishes on their menu for sharing are the wings, smoked queso and Piggy Chips. Another must try is the pulled pork sandwich. A little bit of heaven in your mouth. See full menu here.

Dae Han Gak Chinese (Hongdae)

Chinese food is always a good option when ordering for a big group of people. Dae Han Gak is an authentic restaurant in the Hongdae are owned by a Chinese family. They are using family recipes that have been passed down from generation to generation. The family cuisine dishes are perfect for big groups. See full menu here.

Double Trouble (Gangnam)

This Korean styled American fast food restaurant serves ‘fresh fast food’. Make sure to try the Pull & Mac Grilled Cheese, Double Trouble Grilled Cheese,  Mac & Cheese Fries or W.M.C Belgian waffle with crispy chicken and maple syrup) for the perfect night in. See full menu here.

Liked this post about healthy delivery options in Seoul? Why not pin it!

Are you trying to stay healthy but don’t always have the energy to cook? Have you tried any of the restaurants mentioned above? Do you know of any other restaurants that should be added to the list? Let us know in the comment section below.

Follow us on Facebook and Instagram.

Have you tried out ordering from our App? For new customers you can get your first delivery free (4,000 won value). Just use our promo code once you have downloaded the App. So sign up and enjoy more convenience.

Best Food To Order In Seoul When On A Diet

Written by Marie for Shuttle

On a diet or in the mood for healthy food but just can’t bring yourself to start chopping veggies and prepare a meal from scratch. Then delivery is the way to go. Most of us think of delivery food as being fastfood and less healthy than the average home cooked meal, but nothing is less true as Shuttle has loads of healthy food options ready to be delivered to your doorstep. Below, we’ve listed the best healthy delivery food options in Seoul, now available on shuttle.

Bari (Iteawon)

At Bari’s in Itaewon, you can have a healthy bowl filled with rice, salad and a wide array of healthy toppings like quinoa, almonds, shrimp and avocado. Another great bowl that is served at Bari is the açai bowls which are served with seasonal fruits, honey, nuts and optionally yoghurt. The all time best bowl is the Citron Salmon Rice Bowl! See full menu here.

Salad Brothers (Mapo)

Affordable and fun healthy food, that’s what the Salad Brothers are aiming to serve. All dishes prepared with fresh greens and all-natural ingredients are both healthy and tasty. The restaurant is located in the Hongdae area, which is a vibrant student area, but has delivery options to many places in Seoul. See full menu here.

Sprout (Itaewon)

Sprout is a little different than the other places on this list as it is not a restaurant, it only sells food on delivery or pick up. It was created back in 2015 and is a Natural Healthy Whole Food meal service that only sells vegan and vegetarian friendly food. See full menu here

Spoon Me

Spoon Me is a premium-plant based meal service that sells healthy and yummy vegan or vegetarian food bowls. Their goal is to deliver affordable meals that are unique, well-balanced and prepared with the freshest ingredients. See full menu here

La Ferme (Itaewon)

Cleanse smoothies and fresh daily made superfoods are sold by La Ferme in Itaewon. The dishes made with quinoa, oats, lentils and avocado are the perfect detox or reboot. Getting a dessert made with chia seed is highly recommended. See full menu here.

Pick & Carry (Hongdae)

A wonderful restaurant in the Hongdae area that serves yummy healthy lunch boxes and drinks. The options on the menu are limited but all super delicious. A must try is the chicken tender salad or the basil pesto pasta. All drinks sold at the restaurant are from Sassy drinks, a company from France specialized in ciders. See full menu here

Puro Juice (Gangnam)

The best juices in town! Puro Juice has a wide array of options to choose from including all sorts of fruit juices and green smoothies. With the best juices being Mango Magic, Super Kale and CoCo Kale. Each drink only costs 3500 won and can be delivered to your doorstep. See full menu here

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Are you trying to stay healthy but don’t always have the energy to cook? Have you tried any of the restaurants mentioned above? Do you know of any other restaurants that should be added to the list? Let us know in the comment section below.

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The Best of Seoul’s Asian Eateries

Written by Marie for Shuttle

If you are living in Seoul and love eating, there must be at least one Asian, non-Korean, restaurant you are in love with. Not a surprise, as the many cultures in Asia have their own wonderful cuisine and flavors. Many of these have found their way to Seoul, and made the restaurant scene even more elaborate.

Apart from the many Korean restaurants spread around the city now you can find everything from traditional dim sum to yummy Japanese sushi, spicy Indian curries or even home cooked Vietnamese dishes. There is almost no Asian cuisine you can’t find in the Korean capital, Seoul. With a lot to live up to, restaurants keep trying to bring new exciting flavours, use authentic cooking skills and add the freshest ingredients. So what is there not to love? Read on for our top pick of Seoul’s Asian eateries, now also available through our Shuttle app.  

PHO 88 (Itaewon)

Love pho? Then PHO 88 is a must try restaurant as it offers a wide array of authentic Vietnamese dishes. The most popular dish at the family-owned restaurant is Pho Gau, a beef brisket noodle soup. Apart from pho, the restaurant also sells rice stir-fries, rice vermicelli, noodles and vegetarian dishes. See full menu here

Amazing Thai (Gangnam)

Who doesn’t love Thai food? Amazing Thai is an authentic Thai restaurant which has all the best dishes the country has to offer. Yummy Pad Thai, Yum Woon Sen, Satay and curries. Not only can you visit the restaurant in person, but delivery is also possible. Special delivery combos for one or two people are available. See full menu here

Hard To Forget (Itaewon)

The yummy Bahn Mis from Hard To Forget in the Itaewon area are a must try! They are made with fresh vegetables, fresh baked bread and meat or seafood. The Beef Banh Mi, rice baguette sandwich with beef, is the best selling sandwich and it will help you understand real Vietnamese food! See full menu here

Taj Palace (Itaewon)

Another amazing restaurant in Itaewon, Taj Palace, serves yummy Indian dishes. All the food is prepared by Indian chefs. Not only do they sell a wide array of curries, but also tandoori, paneers, dal, biryani and various naans. Set meals are available both for vegetarians and meat lovers. See full menu here

Kiki Chanting (Itaewon)

If you like Chinese food and meat, then this is the perfect place to go! Kiki Chanting serves tender meat dishes like they make it back in China. Dishes include different kinds of roasted chicken and pork belly, with the best selling dish being Char Siu Over Rice, a Cantonese BBQ dish. See full menu here

Nori Table (Itaewon)

The Nori Table restaurant in Itaewon sells a wide variety of yummy rolls and other types of Japanese food, including all sorts of appetizer, maki and nori rolls, Teriyaki and bento. Specialty rolls like Mount Halla, Philadelphia and Swaggy G kicks are must tries in this Japanese style restaurant. See full menu here

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Have you ever been to any of the restaurants mentioned above? Which one is your personal favorite? Feel like there is a restaurant missing in the list? Let us know in the comment section below.

Best Delivery Options for Valentine’s Day

Written by Marie for Shuttle

Valentine’s Day is coming and many of you are starting to plan the day with your loved one. If you are looking for a more laid-back way to spend with your date, then eating yummy desserts at home in front of the TV might be the perfect choice. No need for reservations or fancy clothes! Here are Shuttle’s options for Valentine’s Day, listed below in no particular order along with their service area.

Cre8 Cookies (Gangnam)

There is nothing more comforting than eating cookies straight out of the oven. Cre8 Cookies is a cute little cookie bakery with 2 venues in Seoul. The beautifully decorated shop has a homely feel to it. There are different kinds of cookies on the menu with the best one being the M&M and the classic chocolate chip cookie.


If you are staying the night in to watch a movie with your partner on Valentine’s Day then these cookies are a must get. You can get the cookies individually or in a box of 6, 12 or 24. See full menu here. 

Cookie Monster (Itaewon)

Not only does Cookie Monster sell the classic cookies, it also offers a set of cute character cookies including Elmo, Minions, Kaonashi, Bonobono and many more. This shops also sells some interesting flavour combinations like butterscotch & pink salt cookie, nutella jam cookie or a caramel pretzel cookie. See full menu here.

Sweet Bite (Itaewon)

Sweet Bite focuses on offering a wide range of delicious looking macarons. There are 11 different flavours for sale including the pure milk, matcha choco, red bean paste and butter and the Crème brûlée macaron. Apart from macarons the shop also sells a variety of yummy drinks. See full menu here. 


Halcyon Flowers (Gangnam)

Not a restaurant but Halcyon Flowers is a renowned flower shop and floral art school that makes the most beautiful bouquets and flower arrangements. This iconic flower shop in Gangnam makes modern and classical designs which are a perfect gift for your other half on Valentine’s Day.

What’s great about this flower shop is on Shuttle they offer  a same-day flower delivery service. No need to venture all the way to the other side of Seoul, you can have them delivered directly to your partner’s workplace or home. What could be more romantic that having a special bouquet delivered? See full menu here.


Mal Car (Itaewon)

A three floor quirky cafe which has lots of hidden corners to sit in. It is located in the more residential area of Gyeongridan and has a vintage car theme going on. The shops sells all sorts of American and European style pastries like cinnamon rolls, croissants, baguettes and pain au chocolat. See full menu here.

Street Churros (Itaewon)

Churros is a simple and cheap comfort snack, perfect to end your Valentine’s date with. The tiny shop, Street Churros is located in the Noksapyeong area and different churros flavours are available like the classic churros, cinnamon, onion and cajun. To make the dessert complete, order some chocolate, cream cheese, strawberry or chili dipping dipping sauce. See full menu here.


Sweet East (Itaewon)

Funnel cakes! A delicious North American dessert often found at carnivals, sports events or fairs. The plain flavoured cakes are typically served with powdered sugar but Sweet East also offers jelly, cinnamon, chocolate or fresh fruit as a topping. See full menu here.


Luce Ave Coffee (Itaewon)

The Luce Ave coffee shop at Yongsan stations sells sandwiches, desserts and drinks. The best dessert and drink to try at the coffee shop are the shortbread cookie and white chocolate mocha. Have it delivered to your house for the perfect night in. See full menu here.


Always Tart (Sinchon)

Last but not least, Always Tart in Sinchon. This shop has interesting flavoured tarts on the menu sold per slice or as a whole. All the tarts are handmade from scratch and flavours include the granach, fig, walnut and many more. See full menu here.


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Best Burger Spots In Seoul

Written by Marie for Shuttle

When living in South Korea you may miss comfort foods from back home even though Korean food is very delicious. When that’s the case, why not go and eat some of the best burgers in Seoul?

There is no shortage of Korean restaurants, from bibimbap to samsgyeopsal, but finding a proper western burger restaurant can be tricky. There are loads of burger restaurants, some better than others, you’ll find restaurants that are quite similar to the ones back home and others more Koreanized.

Here is our list of some of the best burger restaurants in town, in no particular order. If you know of any other must try restaurants, please let us know in the comment section below.

Pipit Burger

Pipit Burger is a small venue with only 2 burgers on the menu, the Pipit Burger and the Patty Patty. The first one is filled with all sorts of vegetables while the latter is for meat and cheese lovers. The interior is decorated with bright lights and rock n’ roll music that brings you back in time to 1950s. See full menu here.

Pipit Burger

Gilbert’s Burger & Fries

A great burger restaurant with a wide array of options. There are no less than 11 burgers on their menu and each patty is made of 100% beef. If you’ve never been we highly recommend trying the Mr. President, their signature burger, which is consists of a sesame bun, cheddar cheese, a 5 oz beef patty, red onion, tomato, dill pickle, romaine, bacon and horseradish-mustard-mayonnaiseSee full menu here.

Gilbert’s Burger & Fries

Jacoby’s Burger

Jacoby’s Burger is HBC’s vaunted burger joint. They use only 100%, non-frozen, Australian Wagyu beef. Each patty is made with 230 grams of beef and all the vegetables are fresh and organic. What’s special about Jacoby’s is that you can have your burger just the way you want it. There are multiple options regarding the bread, patties, veggies, cheese and sauces. See full menu here.
Jacoby’s Burger

Cali Kitchen

Cali Kitchen isn’t known just for their burgers, they also sell yummy burritos, nachos and a whole range of California inspired food. The flavors are probably the closest you can find to the food eaten back in California. The restaurant makes its own salsas, sour cream and other sauces from scratch. See full menu here

Cali Kitchen

Supermarket White Burger Stand

Recently opened, this new burger spot is sells some tasty and inexpensive burgers in HBC. There are six different burgers on the menu with the ultra-smashed cheeseburger being the signature dish. See full menu here


Rye Post

Originally known for their sandwiches, which should be dually noted, Rye Post is cooking up some tasty burgers. Starting a few years back, Rye Post added burgers to their menu and they are definitely as good, especially the All American. This burger ticks all the boxes, the thin double patties with melted cheddar cheese and topped fixings is just superb. The homemade buns are baked fresh daily. See full menu here

Rye Post

Southside Parlor

Generally regarded as cocktail bar that sells all types of cocktails, from a tasty Moscow Mule to a Corpse Reviver, Southside Parlor is no slouch in the kitchen. They serve delicious food like sandwiches, tacos, chicken and burgers. The Southside Burger is a topper, served with caramelized onions, sharp cheddar cheese and sweet potato chips. See full menu here

southside parlor


Like the name suggests, Firebell has a fire station theme going on. The whole restaurant is decorated in a red and white checker pattern. Each burger has a firefighter themed name and the decorations are really quirky. The burgers are equally impressive. The patties are thick and yummy American style burgers. See full menu here


Brooklyn The Burger Joint

One of the best fresh ground burger shops in the whole of Seoul, they use high quality meat that is freshly grounded each day. Their most famous burger is the C.R.E.A.M burger—cheddar rules everything around the meat. This started out as a small restaurant near Seorae Maeul and has now multiple spots across Seoul. Photo courtesy of 김혜린. See full menu here.

Rocka Doodle

Not your traditional burger, Rocka Doodle is serving up some Nashville chicken burgers.  The best dish is the Grandpa, made with tender chicken thigh, American cheese, scallion mayo and lots of vegetables. You can also choose how hot you want your sauce as there are 3 different levels of spiciness, the mild, hot and fire. See full menu here.


I Am a Burger &

This restaurant opened 10 years back and is serving the most delicious burgers. It started as a tiny restaurant in the Hongdae area but now have several locations throughout the city.  What makes them special is the home-baked buns. See full menu here


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Which of these burger restaurants is your favourite? Let us know in the comment section below.

셔틀 딜리버리 럭키 로또 라이브


안녕하세요! 셔틀 딜리버리를 사랑해주시는 여러분! 셔틀 딜리버리를 모두 아껴주시는 모든 분들이 참여하여 흥미를 느끼실 수 있는 색다른 프로그램을 소개하려고 합니다. 얼마 전 셔틀 식구들과 모여 어떻게 하면 셔틀 딜리버리가 제공하는 배달 서비스 뿐만아닌 커뮤니티와 더 많은 교류를 일으킬수 있는지 새로운 방법을 모색하다가, 음식 주문시 추가적으로 좀더 색다르고 기대되는 체험을 하신다면 어떨까 하고 생각했습니다.

정확하고 제 시간에 배달 서비스를 재미를 더해 받아보시면 어떨까요?

매주 목요일 오후 5시, 셔틀 페이스북 라이브로 “럭키 로또 라이브”를 진행합니다. 본 로또 행사는 셔틀을 이용한 수익 창출을 위한 것이 아니며, 가입하기 위해서는 숫자를 구매할 필요가 없습니다. 셔틀을 통해 평소처럼 음식을 주문할 때마다 자동으로 매겨진 번호를 제공해드리며, 만약 당첨이 되실 경우 상품을 받기 위해 티켓이 추가적으로 필요하지 않습니다.


왜 로또냐구요? 재미 있고 모험적인 프로그램을 선사하여 셔틀을 사랑해주시는 고객들에게 보답하고자 합니다! 매주 우승 번호를 확인하는 즐거움뿐만 아니라 당첨 상품들도 기대해주시기 바랍니다.

당첨의 여부는 주문 확인 페이지 또는 주문 확인 이메일 하단에 표시된 6개의 번호로 최소 4 자리 숫자를 매치해 주실 경우 상품을 제공해드립니다.

주문 번호 확인방법은 셔틀 배달에서 주문을 하신뒤  주문 확인 페이지 하단과 발송 된 확인 이메일에 행운의 럭키 로또 라이브 번호가 표시됩니다.

당첨 번호는 매주 목요일 오후 5시에 페이스북 라이브를 통해 생중계로 발표해 드립니다. 참가자 모든 분들이 당첨 여부를 생중계를 통해 확인을 부탁드리지만 만약 생중계를 놓치신다면 셔틀의 유튜브 채널을 찾아주셔서    재시청을 하셔도 됩니다.

당첨된 상품을 어떻게 받을수있냐구요 ?  당첨번호 발표한 그 주로 부터 다음 회까지 1주일간 번호를 확인하여 당첨된 상품 요청 을 할수 있습니다.

당첨 상품은 4개의 숫자가 일치할 경우 셔틀 딜리버리 무료 배송 (4,000 원) , 5개의 숫자가 일치할 경우 5 만원 상당의 상품권 및 셔틀 후드 티 (Shuttle Hoodie)를 드리며 최고의 우승상품 그랜드 프라이즈로 6개의 숫자가 일치 할경우 대상에게 셔틀 딜리버리의 전기 스쿠터를 드립니다!




Announcing Shuttle’s Lucky Lotto Live!


Shuttle Fam ~

We are about to embark on another fun concept which we hope you’ll all participate in and get excited about. The other day our team was at Shuttle HQ  brainstorming of cool ways to engage more with the community besides just delivering your favorite dishes from your favorite restaurants. We thought, “Why not make ordering from us even more exciting by raising the stakes a little higher while still focusing on the core element of delivering the food accurately and on time?”

Every Thursday at 5:00 PM we are launching a weekly lotto via Shuttle Facebook Live, the name will be, Lucky Lotto Live! This lotto event is not intended for Shuttle Delivery to make any type of profit and you are not required to purchase a set of numbers in order to participate. You will automatically get a number after every order you place on Shuttle; no physical ticket will ever be required to claim your prize.

Why are we starting Lucky Lotto Live? It’s fun and we want to give back to our loyal customers in a fun and adventurous way! We hope you will really appreciate the prizes that can be won as well as the excitement of checking your numbers every week.



What are the prizes?

The prizes range from free delivery (4,000 KRW) for those that match four numbers; to gift certificates of 50,000 KRW and a Shuttle hoodie for five number winners; to the grand prize of free delivery fees for a year!

How do you win?

You must match at least four of the winning Lucky Lotto Live numbers with the numbers listed on the bottom of your order confirmation page or confirmation email.

How do you check the order numbers?

Each order that you make with Shuttle will have a Lucky Lotto Live number at the bottom of the order confirmation page as well as on each confirmation email sent out.

When can you win?

The drawing will be held every Thursday at 5:00 PM on Facebook Live. We hope you all tune in to see if you won but we will also upload the weekly show on Shuttle’s Youtube channel to view later in the week if you miss the live show.

What are the conditions for claiming your prize? You have all the way up until the the following week’s Lucky Lotto Live to claim your prize.



An Intern’s Day At Shuttle Delivery By SFS Student Geo Sanghyuk Yoo


A collective which strives for revenue, not people: that is the most common perception one has towards a corporation or a business. I too, as a mere student that hasn’t experienced much of this vast industry, had the same shades on when viewing companies. However, that stereotypical lens was shattered into pieces when I experienced the business environment within a small start-up company named Shuttle Delivery. To be quite frank, nothing that occured was anything close to what I expected–a complete shock in terms of my 15 year lifetime. Even though I had many experiences with collaborative work within school, the cooperative environment I encountered at a workplace like Shuttle was completely different. It felt as if every contributor of the company was upheld with utmost respect and was given fair credit for everything they accomplished. Instead of focusing on how to gain the most profit, the whole company strives towards building relationships, both internally and externally. I could see that everybody was extremely passionate about their job, each doing their part to accomplish a greater goal.


One sector that really spoke to me was the customer service team in the company. Overflowing with calls every single second, I could see the intensity within the room as everyone rushed to keep things organized. What really surprised me is that even though they were in such an overwhelming and intense situation, they always kept their composure and kindness. The way they treat their customers with individualized care was fascinating, and I could proudly say that I would be very happy with the service even if I was a customer myself.


Just to provide a bit of insight as in what the internal atmosphere of this company actually feels like, I’ve interviewed the head of the customer service department.


Question #1: How long have you worked in Shuttle and how was your experience so far?


I have been in Shuttle for 2 years now. The work is sometimes stressful when issues pop out, but it’s usually very manageable.


Question #2: What do you think is different about the Shuttle community compared to other companies?


I have to say that the working environment here is much more free than other places. Also, it’s really nice as I can say my opinions freely towards the development of the company.


Question #3: What is the most interesting experience you’ve had whilst being part of the team?


I would say that the most interesting experience I had was just spending time with everyone while having dinner after work. After a stressful day, having good food with good people will always be remembered.


In my opinion, Shuttle is like a David in the bible–a small powerhouse which has the potential to compete against colossal opponents. With gigantic companies such as FoodFly or 배달의 민족 monopolizing the market, it’s hard for small start-up businesses like Shuttle to survive in this industry. However, after experiencing the exceptional internal atmosphere of the company, I could see how maybe, just maybe, this small business can be a gamechanger. Encompassing family-like characteristics that none of the gigantic corporations can ever imagine, the Shuttle team’s sense of unification and cooperation is amazing, and that directly shows towards the end consumer as well.


An Intern’s Day At Shuttle Delivery By SFS Student Elias Kim


As the school year comes to a close we see school’s start offering new opportunities to their students. One of these opportunities is for two Seoul Foreign School students to spend a week here at shuttle. During our time here we will be taking a look at the different parts of the business, from the customer service, to the sales, and marketing teams.


Yesterday, we got a chance to call some of Shuttle’s partner restaurants and ask them a few questions. Not many of them spoke fluent english so it was more difficult for me as I can’t speak Korean. Nevertheless I managed to get a few answers out of the polite restaurant employees. Most of the questions I asked were either about the restaurants, or later on their relationship with shuttle. I wanted to know more about this as a highschool student going into their junior year without much of an idea of what they want to go into in the future I wanted to know most about what being a business entails and what helps to make a business successful. I wouldn’t consider myself the most qualified person to talk about this as someone who has next to no experience with the business world but being able to glean the information I could was really beneficial for me. It helped me think about what kind of person I want to be in the future and, if I was to go into business, what kind of business I would want to run.


The first set of calls I made was to restaurants in the Yeonhui-dong area. Most of the restaurants either didn’t pick up, had managers who were absent, or couldn’t speak english so I could only awkwardly thank them for their time and move on. As a Korean person growing up in Korea without speaking Korean I had faced these kinds of problems before, but it was painfully visible when I didn’t know how to ask if the restaurants had an english speaker that I was struggling. I was however able get a few answers from Delhi India at the start, and this helped me stay motivated for the rest of the time I called in the Yeonhui-dong area. The first thing I had wanted to know was about the people and the restaurant themselves. It was interesting to learn more about the people running the restaurants rather than just focusing on the food. Aside from those I started to want to learn more about shuttle itself and how it had affected the businesses of those it partnered with. There was a wide difference. For Delhi India shuttle seemed to have helped them gain more customers and exposure. While for Beth’s Poutine, a restaurant in the second round of calls to Itaewon, didn’t seem to have noticed any real difference in their sales from before and after they partnered with shuttle. Another interesting difference I noticed was that with larger chain companies like Halal Guys the answers given were much shorter and were relatively vague in comparison to the smaller diner like restaurants. The answers the managers were able to give were also very different. At Delhi India the manager was able to answer all the questions regarding major decisions in the restaurant like the location and genre of food. At Halal Guys the manager position was just another rung on the ladder. The person in the position had been promoted to it 4 months prior. It was interesting to see the differences between the two extremes and it helped me have a clearer view on what’s more important in a job that I would want in the future. A steady stable income with the reassurance of a franchise behind your back. Or the relative freedom that comes with starting and managing your own restaurant.